Learnership Management System

Confidentiality and Consent


    *treat with confidence any personal information about students, whether obtained directly or by inference, in the course of their practice and teaching. (This *applies to all verbal, written, recorded or electronic material pertaining to the counselling context.)
    *discuss confidential information only for professional purposes and only with persons clearly concerned with the case.
    *discuss with students how and with whom their information will be shared and obtain informed consent regarding the course of action.
    *follow the Information Sharing Guidelines when sharing personal information with others.
    *fulfil their responsibilities as mandated notifiers under the Children’s Protection Act 1993 to notify the Department for Families and Communities (Child Abuse Report Line) if they suspect, on reasonable grounds, that a child or young person has been or is being abused or neglected.
    *take special care when referring to specific counselling situations in research, presentations and publications. To avoid possible identification, the speaker/author must disguise the identity of the student or obtain informed consent to use the information.
    *continue to maintain confidentiality after the student’s transition from the school system or the student’s death unless there are overriding legal considerations.

Informed Consent

    *seek permission from students to share information and involve others.
    *discuss with the students their plans for intervention.
    *ensure that students, to the best of their ability, understand the nature and purpose of any proposed course of action.
    *provide services to students with the informed consent of parents/guardians and, where appropriate, with the parent/guardian’s involvement. (Parents give implied consent when enrolling their child or young person in a school providing a counselling service).
    *usually seek consent to refer a student to another service, such as a health centre. Exceptions to the need for parental consent prior to accessing a service may exist, particularly in a crisis situation (eg. when the student may be a danger to him/herself or others).
    *do not avoid conflict when avoidance may result in a lowering of standards of service to students.